STATEMENT ON INFORMATION OBLIGATION
Responsible body within the meaning of data protection law:
The Goldjuwel
Gruber-Höring GmbH
Hofmark 48
5622 Goldegg in Pongau Austria
Email: info@goldjuwel.at
Definitions
Our privacy policy is intended to be simple and understandable for everyone. The privacy policy generally uses the official terms of the General Data Protection Regulation (GDPR). The official definitions are explained in Art. 4 GDPR.
Data processing by visiting our website
When you visit our websites, it is technically necessary that data is transmitted to our web server via your Internet browser. The following data is recorded during an ongoing connection for communication between your Internet browser and our web server:
• Visited domain
• Date and time of the request
• Page from which the file was requested
• Access status (file transferred, file not found, etc.)
• Web browser and operating system used
• IP address of the requesting computer
• Amount of data transferred
We collect the data listed to ensure a smooth connection to the website and to enable users to use our website comfortably. The log file is also used to evaluate system security and stability as well as for administrative purposes. The legal basis for the temporary storage of the data or log files is Art. 6 Para. 1 lit. f GDPR.
For reasons of technical security, in particular to prevent attempts to attack our web server, we may store this data for a short time. We are unable to identify individuals based on this data. After seven days at the latest, the data is anonymized by shortening the IP address at domain level, so that it is no longer possible to establish a link to the individual user. This data is not evaluated in any way except for statistical purposes in anonymized form. This data is not merged with data from other data sources.
Contact form and contact via email
If you send us inquiries via the contact form or email, your details from the inquiry form or your email, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in the event of follow-up questions. We will never pass on this data without your consent. The legal basis for processing the data is our legitimate interest in answering your request in accordance with Art. 6 (1) (f) GDPR and, if applicable, Art. 6 (1) (b) GDPR, if your inquiry is aimed at concluding a contract. Your data will be deleted after your inquiry has been processed, unless there are any statutory retention periods to the contrary.
Information according to Art 13 GDPR
Your personal data, in particular
• Your master data (name, first name, address, email address, telephone and fax number, date of birth, customer number) as well as language and vehicle registration number,
• the data in travel documents (passport number, passport details, date of birth, issuing authority, validity period, nationality) and identification documents (identity card, driving license, etc. including issuing authority and validity period),
• the data on the type of payment and in connection with payments, in particular with EC cards, credit cards and bank cards,
• the length of stay you have requested, as well as destinations, hotels, contact persons, conditions, special services, health data, frequent flyer number, personal preferences you have communicated to us, and
• special categories of data such as data concerning health, special needs and marriage/partnership,
are required for our services. This also includes bookings for trips, tourist guides, restaurants, rental vehicles, transfers, registration processing, insurance, events, tours, accreditations, vouchers including customer creation, billing and their verification (B2B, B2C, FIT), ticket bookings, summer card, ski pass, cross-country ski ticket. This data is therefore stored and processed by us for these purposes and, if necessary, transmitted to third parties with whom we work together to provide the most effective and best possible service for our customers - this can also include service providers in third countries as contract processors, software and agency service providers. The legal basis for these data processing processes is
• the fulfilment of our pre-contractual and contractual obligations towards you,
• consents obtained from you,
• statutory, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contract management, reporting, legal disputes) as well as Section 96 TKG and
• our legitimate interests (e.g. improving our customer service, including in the area of direct marketing or the protection of our own legal interests).
The duration of storage depends on the duration of our business relationship, the consent you have given, and also on the statutory retention periods and legal obligations that apply to us. We would like to stress that in the case of regular cooperation, we strive to provide the best possible customer service by knowing the customer requests you have already sent us so well that we can satisfy you continuously and permanently.
Your rights
Below you will find information about which data subject rights the applicable data protection law grants you vis-à-vis the controller with regard to the processing of your personal data:
• The right to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you can request information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected from us, as well as the existence of automated decision-making including profiling and, if applicable, meaningful information about its details.
• The right to request the immediate correction of inaccurate or incomplete personal data stored by us in accordance with Art. 16 GDPR.
• The right to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.
• The right to request the restriction of the processing of your personal data in accordance with Art. 18 GDPR if you contest the accuracy of the data, the processing is unlawful but you refuse to delete it and we no longer need the data, but you need it to assert, exercise or defend legal claims or you have objected to the processing in accordance with Art. 21 GDPR
• The right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another controller in accordance with Art. 20 GDPR.
• The right to complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority of the federal state in which we are based or, if applicable, the supervisory authority of your usual place of residence or place of work.
• Right to revoke consent granted in accordance with Art. 7 Para. 3 GDPR: You have the right to revoke your consent to the processing of data at any time with effect for the future. In the event of revocation, we will delete the data concerned immediately unless further processing can be based on a legal basis for processing without consent. The revocation of consent does not affect the legality of the processing carried out on the basis of the consent until the revocation.
Right of objection
If your personal data is processed by us on the basis of legitimate interests in accordance with Art. 6 Paragraph 1 Clause 1 Letter f of GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, provided this is done for reasons arising from your particular situation. If the objection is directed against the processing of personal data for the purposes of direct advertising, you have a general right of objection without the need to state a particular situation.
If you would like to exercise your right of withdrawal or objection, simply send an email to info@goldjuwel.at.
Use of Google Analytics and Google Tag Manager
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.
You can prevent cookies from being saved by selecting the appropriate settings on your browser software; however, we would like to point out that if you do this, you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in a shortened form, which means that they cannot be linked to a person. If the data collected about you is personally identifiable, this will be immediately excluded and the personal data will be deleted immediately.
We use Google Analytics to analyse the use of our website and to improve it on a regular basis. Using the statistics obtained, we can improve our offering and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield. https://www.privacyshield.gov/EU-US-FrameworkThe legal basis for the use of Google Analytics is Art. 6 (1) sentence 1 lit. f GDPR.
Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001.
Terms of Use: http://www.google.com/analytics/terms/de.html
Data protection overview: http://www.google.com/intl/de/analytics/learn/privacy.html, as well as the privacy policy: http://www.google.de/intl/de/policies/privacy.
This website also uses Google Analytics for cross-device analysis of visitor flows, which is carried out using a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".
https://myaccount.google.com
We retain user and event-level data associated with cookies, user identifiers (e.g. User ID) and advertising IDs (e.g. DoubleClick cookies, Android advertising ID, IDFA [Apple identifier for advertisers]) for 14 months before automatically deleting them.
Use of Google Tag Manager: Google Tag Manager is a solution that allows marketers to manage website tags through one interface. The Tag Manager tool itself (which implements the tags) is a cookieless domain and does not collect any personal data. The tool triggers other tags, which may collect data themselves. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this will remain in place for all tracking tags implemented with Google Tag Manager. http://www.google.de/tagmanager/use-policy.html
Cookies
Our website uses cookies, which are stored by the browser on your device and which contain certain settings for using the website (e.g. for the current session). Cookies are used to make our service more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser. Most of the cookies we use are so-called session cookies, which are automatically deleted when you close your browser. Other cookies remain stored on your device until you delete them or the storage period expires. These cookies enable us to recognize your browser the next time you visit.
In some cases, cookies are used to simplify website processes by storing settings (e.g. keeping options that have already been selected available). If personal data is also processed by individual cookies implemented by us, the processing takes place in accordance with Art. 6 Para. 1 lit. b GDPR either to execute the contract or in accordance with Art. 6 Para. 1 lit. f GDPR to protect our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the site visit.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when closing the browser. The cookie settings can be managed for the respective browsers under the following links:
Firefox: https://support.mozilla.org/de/kb/cookies-erlauben-und-ablehnen
Internet Explorer: http://windows.microsoft.com/de-DE/windows-vista/Block-or-allow-cookies
Chrome: http://support.google.com/chrome/bin/answer.py?hl=de&hlrm=en&answer=95647
Safari: https://support.apple.com/kb/ph21411?locale=de_DE
Opera: http://help.opera.com/Windows/10.20/de/cookies.html
You can also individually manage the cookies used by many companies and functions for advertising by using the relevant user tools available at https://www.aboutads.info/choices/ or http://www.youronlinechoices.com/uk/your-ad-choices.
Most browsers also offer a so-called "Do Not Track" function that allows you to indicate that you do not want to be "tracked" by websites. When this function is activated, the respective browser informs advertising networks, websites and applications that you do not want to be tracked for behavioral advertising and the like. Information and instructions on how to edit this function can be found under the following links, depending on the provider of your browser:
Google Chrome: https://support.google.com/chrome/answer/2790761?co=GENIE.Platform%3DDesktop&hl=de
Firefox: https://www.mozilla.org/de/firefox/dnt/
Internet Explorer: https://support.microsoft.com/de-de/help/17288/windows-internet-explorer-11-use-do-not-track
Opera: http://help.opera.com/Windows/12.10/de/notrack.html
Safari: https://support.apple.com/kb/PH21416?locale=de_DE
In addition, you can prevent the loading of so-called scripts by default. NoScript allows JavaScripts, Java and other plug-ins to be executed only on trusted domains of your choice. Information and instructions on how to edit this function are available from your browser provider (e.g. for Mozilla Firefox at: https://addons.mozilla.org/de/firefox/addon/noscript/).
Please note that if you deactivate cookies, the functionality of this website may be limited.
Duration of storage of personal data
The duration of storage of personal data is determined by the relevant statutory retention periods (e.g. from commercial law and tax law). After expiry of the respective period, the corresponding data is routinely deleted. If data is required to fulfill or initiate a contract or if we have a legitimate interest in continuing to store it, the data will be deleted if it is no longer required for these purposes or if you exercise your right of withdrawal or objection.
contact
You can request information about your personal data that we store at any time and free of charge. As the data subject, you also have the right to revoke, request information, delete, correct, restrict and transfer your personal data, provided that there is no statutory obligation on our part to retain it. The consequences of revoking your consent are that your data will be deleted. For more information about your rights as a data subject, please contact us at info@goldjuwel.at. We will be happy to help you. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the supervisory authority responsible for complaints.
Changes to our privacy policy
We reserve the right to adapt or update this privacy statement if necessary in compliance with the applicable data protection regulations. In this way, we can adapt it to current legal requirements and take changes to our services into account, e.g. when introducing new services. The most current version applies to your visit.
Status: June 2024